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Easy saver & freeshipping.com
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Jun 4, 2008 Easy Saver Rewards complaint |
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Page 1 of 2 I just looked into my account and noticed that the stupid easy savor and freeshipping.com just took out 14.95 (easy saver) and 71.88 from freeshipping.com. This is ridiculouse because I do not even know what these charges or for since the so called "free subscription" period hasn't even expired. Does any one have any tips as to how fix this issue, i would greatly appreciate the feed back. it's an outrage how they can do something like this when all you tried to do was order some flowers for mothers day and have to go through all this crap!!!
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Easy Saver Rewards Complaints
1. Written by Smart Consumer, on 12-02-2009 11:02
I became very suspicous of freeshipping.com when they would not verify if any of the merchants I asked about were participating. They just said to sign up to get the full list. If they were on the up-and-up, they would publish the full list of merchants that participate. But they won't, so I didn't join.
So glad I didn't. Sounds like more of a scam than a reputable service.
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2. Written by person, on 19-10-2008 04:41
you signed up for it. the operator has your info. it was put in on a different page that you entered.
Just call the number next to the charge and they will cancel and pro-rate your refund.
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3. Written by Charles, on 26-09-2008 23:24
They are the worst.
FREESHIPPING.com ripped me off - took money for a whole year and they wouldn't refund all of it back to me.
JUST SAY NO. THEY ARE NOT WORTH THE TROUBLE
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4. Written by Leon, on 17-08-2008 12:25
Just call the following number:
800-869-5597
That is the number to their customer service. Just explain to them that you did not want to sign up for the service after the 30 day free trial. I did that. The lady seemed really nice and helpful. The same day I was charged $71.88 I called them. They said they will refund me $71.68. That's like 20 cents less then what they took. I don't know why, but at least I will be getting most of my money back.
She said the money will be refunded to me account within 5 days.
So just call the number ASAP and explain what happened.
Best of luck to you.
I certaintly learned me lesson to read more reviews online and the contract better.
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5. Written by victims also, on 06-08-2008 13:58
Put them on one ship & drown them to death.. Thats what they deserve!!! But i knw for sure sooner or later they alble to taste the justice for God Almighty reapping innocent people w/c is absulutely wrong doing...
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6. Written by Chris, on 05-08-2008 17:06
Yes, enter in the 'CONTACT US' file email them they will contact you back and resolve the issue although you may have to call your credit company as well like I did and dispute the charge, the email I received said it was an annual fee that I NEVER subscribed to. Email replied your account has been canceled and a refund is in with 2-5 days. This is complete BS as I never gave permission or my card #'s out so how they got it they wont answer. But I will call the Better Business Bureau and complain also a call to the RCMP as I live in Canada and this looks like a USA company. GOOD LUCK.
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7. Written by Brenna, on 08-07-2008 12:21
You guys need to read about the program before you complain. It very clearly states that we will be billed after the 30 days once a year. Ive submitted about 17 claims and have already made back $200. Everyone needs to realize this is a very specific forum for people with bad experiences, it does not represent the thousands of other members who are happy with the service.
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8. Written by April, on 18-06-2008 10:36
Adam, why would I read a contract to something I did not sign up for? I ordered my flowers off pro flowers and declined to sign up for the freeshipping.com yet they still took my info off the proflowers site and charged me. I will NEVER USE PROFLOWERS AGAIN!!!
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9. Written by Alicia, on 16-06-2008 23:56
I flat out told easy saver NO. They still made three attempts to charge my credit card. I don't know how they got my information even. Lucky for me my bank declined the charges, because they were out of the ordinary for my spending habits.
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10. Written by Lisa, on 11-06-2008 14:34
Freeshipping.com sounds good but doesn't deliver. I've had claims lost. I ultimately either have had to call or email to track down claims. Always to be given some excuse for why they haven't been processed in 5 weeks. Then they try to deny some. Eventually though I've gotten a check. It can't be worth this.
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